Privacy Policy.

Heritage Lumber & Supply (“Heritage,” “we,” “us,” or “our”) operates this website to share information about our building materials, material packages, and installed services, and to let visitors request quotes and get in touch. This Privacy Policy explains what information we collect through this site, how we use it, and the choices you have.

Information we collect

Information you provide directly. When you submit a contact form, request-a-quote form, or gallery inquiry form, we collect what you enter — typically your name, phone number, email address, project address, project details, and any notes or questions. Some forms let you upload files, such as photos, floor plans, or sketches; anything you upload is sent to us as part of that submission.

Information collected automatically. Like most websites, our hosting and any analytics tools we use may automatically log standard technical information — such as browser type, device type, pages visited, and approximate location based on IP address — to help us understand site usage and keep the site running securely.

How we use your information

We use the information you submit to respond to quote requests and inquiries, prepare estimates, follow up by phone or email, and otherwise provide the products and services you’ve asked about. We may also use site-usage information in aggregate to understand how visitors use the site and to improve it over time.

How information is shared

We do not sell your personal information. Form submissions on this site are delivered to us through FormSubmit, a third-party form-processing service, so that your submission reaches our email inbox. We may also share information where required to do so by law, or with service providers who help us operate the site or run our business, under obligations to keep it confidential.

Third-party services on this site

This site embeds a Google Maps view of our location and links out to our Facebook page. Those services are operated by third parties with their own privacy practices, which we don’t control — we encourage you to review their policies directly. We may also use analytics tools (such as Google Analytics) to understand overall site traffic and usage patterns.

Cookies

This site may use basic cookies to support core site functionality and, where enabled, analytics cookies to understand how visitors use the site. You can control or disable cookies through your browser settings; doing so may affect how some parts of the site function.

Data retention

We keep quote requests and contact submissions for as long as reasonably needed to respond to your inquiry, complete any related project, and maintain our business records.

Your choices

If you’d like us to update or remove information you’ve submitted, or have questions about how your information is used, contact us using the information below and we’ll be happy to help.

Children’s privacy

This site is intended for general audiences and is not directed at children under 13. We do not knowingly collect personal information from children.

Security

We take reasonable steps to protect information submitted through this site, but no method of transmission or storage is completely secure, and we can’t guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact us

Questions about this Privacy Policy? Reach out any time:

Heritage Lumber & Supply
613 N 1000 W, Linton, IN 47441
Phone: 812-798-1178
Email: info@heritagelumberandsupply.com